Before writing this review, I want to thank the folks over at the AT&T Brand Ambassador program for including me as well as sending me the Blackberry Torch to review. I've taken a good few weeks to dig into the Blackberry Torch (probably longer than anyone would like) and it's finally time for me to share my experiences in using this phone.
I also want to say that this is the first RIM OS phone I've ever used. My smartphone experiences have been limited to the iPhone for quite some time, it was certainly both a refreshing but incredibly new experience to use a smartphone that was not an iDevice.
I feel a bit silly in what I'm about to admit my favourite feature of the Blackberry Torch is, as it was nothing that was directly mentioned to me as a "cool feature" by the AT&T Brand Ambassador folks. The things they were interested in my looking at was the predicative video, the social streams and other nifty little features like that.
So what feature of the Blackberry did I find myself wanting so badly for iPhone?
Security features - 10/10
I no longer feel that Blackberry is simply blowing it's own horn in regards to their devices being the "industry-leading security." It's no wonder that the Blackberry is the choice device for our President and his secret service.
I was given the option of encrypting my data on the Blackberry, pretty much everything that I would store on the phone (ie: contacts, pictures, textual data, datacard contents and browsing history). I was offered the choice between AES or triple DES and to be honest that's not nearly the end of the laundry list of security features that the Blackberry platform offers. I was blown away, it actually made me wish I had brought a Blackberry to DefCon with me this year instead of my iPhone (which I pretty much had to leave off most of the time to avoid ending up on the Wall of Sheep).
It was also nice for downloaded apps to be asked just how much access I wanted to give the application to my device. Once you download an application, you're asked if you want to make that application a "trusted application status." Which essentially allows you to grant it full security permissions without being prompted or you can disallow this status and select more fine tuned authorizations for that particular application. Anyhow, I'd seriously recommend (if you're a stickler for security) to take a real look over at Blackberry's security features:
Home Screen - 7/10
After I got over the "Somebody moved my cheese," part of playing with the Blackbbery Torch, I eventually grew to appreciate the home screen and the amount of screen real estate that I had. I really liked that I has super fine control of what applications I wanted displayed or what I wanted hidden and some other nice OCD organizational things. The iPhone really fucked this over for the large part until they added "folders" which aren't completely doing the trick. I think that the Blackberry does a better job of organizing your applications.
Keyboard and Touchpad - 5/10
I have to say that I wasn't a fan in the least. I felt that the physical keyboard was way too small and often didn't benefit me to use it. This was even more so with the touch screen keyboard. The only way that it felt sizable enough was in landscape mode, I also didn't like the way the numeric keys were displayed. You might also chalk this up to an issue of my being an iPhone user, but I honestly don't feel that the Blackberry touch screen keyboard is intuitive enough. I often use passwords that have letters, numbers, special characters and uppercase, the keyboard (both physical and touch screen keyboard) really was restrictive and while it's nice to be able to use better passwords on my device, it's almost worthless if typing the passwords is a pain. I did love the little touchpad for navigation. It gave me the ability to fine tune navigate through my web browser where I have to zoom and hope for the best on my iPhone.
Camera and Video - 8/10
The Blackberry torch has a five-megapixel camera in it, that is far superior to the iPhone. The UI for the software is relatively pleasant and simple to use. The photos and videos that I shot in the day time were much better quality than anything that I had shot on my iPhone. During the night though, it seemed that the images/video were slightly undersaturated. All in all though, I like the camera and video better than for iPhone.
Battery Life - 10/10
It's almost unfair of me to comment about the battery life, but it's incredible. Of course comparing the battery life of any device to an iDevice is like comparing the speed between a snail and Maserati. You just can't put the two in the same category. I was able to do the same amount of usage on the Blackberry Torch that I do with my iPhone (web browsing, video taking, email, SMS and pictures) and still be able to make it more than 4 hours without charing.
Social Streams and Messaging - 4/10
I'm sorry. I wanted to love you, but I couldn't. I didn't really like the unified messaging inbox. I thought I would, but it soon became overflowed. I really wanted to add all of my social streams in there, but because of the amounts of incoming information I receive it was just too much and I really couldn't find a way to simplify these things.
Gaming - 3/10
As we all know, I spend four hours a day commuting. I get to do more mobile gaming than any other type of gaming. That's why I was really looking forward to test driving the Blackberry Torch for gaming. First thing I did was download Sims 3, it was a game that I recognized already on iPhone. I understand that the dev community for Blackberry games aren't really as large as they are for Android and iPhone, but the quality of games were pretty wretched. More simplistic games (like match 3 games and card games) were okay, but anything more complicated than that really didn't have a good gameplay.
Overall - 6/10
Overall I didn't come away hating the Blackberry Torch, I was blown away by the security features and encryption. I enjoyed the look and feel of the device, though it certainly wasn't something that I could grab the device and intuit it's use right away. I appreciate a great deal of the customization and usability options that the Blackberry operating system has allowed, but the IU wasn't nearly as snappy and responsive as I would've liked.
Organization, security and the camera was certainly my favourite features and I think that the biggest stars of the Blackberry Torch.